Delivery restrictions

Please note that in this online store we only accept orders for deliveries within Germany, to Austria and to the Netherlands.

Deliveries to another country of destination will only be made by special arrangement.
Please contact us directly by e-mail: shop@pib.rocks or call us at +49 911 21 77 38 70 on. We will then inform you individually whether delivery to your desired delivery address outside our regular delivery area is possible and, if so, about the delivery time and the delivery costs incurred.

Payment and means of payment

1. The minimum order quantity is 20€.
   
2. Shipping costs within Germany: €5.95 for orders under €100.
   Shipping costs to Austria: €10.49 for orders under €100.
   Shipping costs to the Netherlands: €22.00 for orders under €100.
3. Payment can be made using one of the following payment methods: Credit card, PayPal, prepayment, invoice.
   
4. We will select the means of payment available in each case. In particular, we reserve the right to offer you only selected means of payment in order to hedge our credit risk in certain cases.
5. If you use the credit card payment method, the purchase price will be reserved on the credit card used at the time of ordering. The credit card account is actually debited at the time we ship the goods to you.
6. If you pay with PayPal, you will be redirected to the website of the provider PayPal when you place your order. In order to make a payment via PayPal, you must register with the provider PayPal.

Delivery

1. Unless otherwise agreed, the ordered goods will be delivered from our warehouse to the address you specify.
2. Delivery is only possible in the above-mentioned delivery area. Delivery is only possible in normal household quantities.
3. In principle, we do not assume the risk of having to procure ordered goods. This also applies to the ordering of goods which are only described according to their type and characteristics. We are only obliged to deliver from our stock of goods and the goods ordered by us from our suppliers.
4. We are entitled to withdraw from the contract if we have not been supplied correctly or on time despite a proper order of the goods and are not responsible for the lack of availability of the goods in accordance with the provisions of § 9. We will inform you immediately if the ordered goods are not available on time and, in the event that we wish to withdraw from the contract for this reason, we will exercise the right of withdrawal immediately. In the event of withdrawal, we will immediately refund any payments already made.